This blog will hopefully give other docs an inside look at the trials and tribulations of transitioning a busy solo family practice office to a third party and managed care free practice.

Showing posts with label availability. Show all posts
Showing posts with label availability. Show all posts

Saturday, March 14, 2009

Availability

Saturday, the day after Friday the 13th.

Office is closed. But I still went in and evaluated 3 patients.

1 new, 1 established self pay, 1 established wellness.

All three were thankful I came in on my day off. In fact the wellness patient called at 10am , and I was already going to the office at 11am, His words at the end of the visit,

"I am happy and impressed! I called on a day off, was met and treated at the office in an hour, and as part of the wellness plan I don't have to pay for the visit! "

Even though I do not have routine hours on Wednesdays or weekends, I am still available when needed. It is not that big a deal to go to the office for an hour or so when a patient is in need. It builds loyalty and grows a practice.

DoctorSH